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Want strong validation that our first-class training, systems and support are the best in the business? In a recent benchmark survey conducted by Home Care Pulse, a third party private duty home care survey company, The Senior’s Choice membership overall rank consistently among the top performers when it comes to client satisfaction scores. Click here to download and view the survey (PDF requires Adobe Reader).
In fact, Aaron J. Marcum, President and Founder of Home Care Pulse, recently said: “On average, Senior’s Choice members score at or above ‘Best of Home Care’ in all 13 categories. None of the other groups we rate as a whole are ‘Best of Home Care’ in all categories within client satisfaction. Well done!”
What should this mean to you? It means that Senior's Choice members, through their hard work and dedication (and a little help from their friends at TSC), are among the top performers in their respective markets when it comes to overall client satisfaction. We think it goes to show that when you provide talented and motivated people with outstanding training and the best operating systems and support in the industry, good things are bound to happen. Take a look at the testimonial below from our good friend Tony Taggart in Atlanta, GA to see what we mean.
"Dear Steve, Good news and bad news! The good news first -- After following the guidelines of The Senior's Choice training and membership we were able to grow Seniors 1st Choice into a thriving business that has been enjoyable and very rewarding for Terry, Kevin and myself. I remember the initial training we attended six years ago this month in Las Vegas. Terry was the sole owner - who had a dream, a lot of drive, and was smart enough to join The Senior's Choice. It’s been the perfect business to own in these challenging times. We have sold our business to ResCare HomeCare. Our son Kevin has been invaluable partner in the whole process from organizing the company to developing an exit strategy that created value which made Seniors 1st Choice a very desirable company for acquisition. Terry and I are looking forward to retirement, slowing down and enjoying the rewards. Kevin has decided to pursue other dreams. Now the bad news – we will no longer be members of The Senior's Choice effective immediately and will miss you and the team at headquarters and all the members who have given freely of their time, talent, and wisdom.
“Steve, we have talked to many people over the years about the membership and I can assure you that we are a great example of how the program works. Please don’t hesitate to continue to use us as a reference source. We wish you continued success and the best of luck in the future."
- Terry, Tony, Kevin Taggart